Managing allegations of child abuse
An allegation of child abuse is a very serious matter and must be handled with a high degree of sensitivity.
Here's an outline of the investigative process:
Initial response
- Clarify the allegation - who? what? when? where? Use a standardised reporting form
- Follow established contact procedures
- In consultation with the Child Protection Officer, assess the risks posed by the employee to the children under care
- Take interim action to ensure the safety of the children
- Report to DoCS and NSW Police if necessary
- Address the support needs of the child and the employee
Guilt?
- As a member of a team, each person is entitled to be treated fairly and to have his or her workmates support them and not think (and say) the worst - it starts with you!
- Every person who has an allegation of abuse against them must be considered innocent until proven otherwise. Remember, at this stage it's an allegation only.
Next steps
- Identify relevant people to provide information eg witnesses
- Do not interview the child. This process will be dealt with by DoCS or the Police.
- Document the details and the plan
- The head of the organisation may appoint an independent person to conduct the investigation
Information gathering
- Collect relevant documentary evidence (eg DoCS report number, rosters) and sufficient information to assist in decision making
- Ensure all witness interviews are adequately recorded. Interview records must be signed and dated.
- In consultation with CEO, review initial risk assessment and take action to address concerns
Procedural fairness and natural justice
- After the initial stage of the investigation, the allegation will be put to the employee in an interview with the disciplinary board.
- The employee has the right to have an observer present during the interview and to consult an adviser (eg a solicitor, union official or friend) about the process.
- The employee will have an opportunity to respond both during the interview and (if they wish) in a written submission.
- All proceedings are subject to strict confidentiality and each party must maintain that confidentiality.
Making a finding
- The organisation will consider all the information gathered
- A finding as to whether the allegation is sustained or not sustained will be made
- The rationale for the finding must be clearly documented
- The person making the decision will be separate to the investigator.
Taking action
- A decision about what action to take will be made with possible
- 1. disciplinary action
- 2. amendments to policy/procedures
- If the allegation is sustained a report will be made to the Commission for Children and Young People (CCYP) (see also: Working with Children Check forms).
- A final report is made to the organisation
Final result
- A finding of sustained or not sustained will be delivered.
- If the finding is not sustained the disciplinary process is concluded and no report is made to CCYP.
- If the finding is sustained a report will be made to CCYP re child related disciplinary proceedings. This will be recorded on the Commission's database.