Booking terms and conditions

1. The fee must accompany the enrolment, otherwise the enrolment will not be accepted.
2. Enrolment is necessary prior to the commencement of the program to secure your place.
3. A receipt confirming the details of your booking will be issued after payment has been received.

Refunds

1. If a request for a refund is made within five (5) working days of the program commencement, no refund of program fees will be given (including GST).
2. If a request for a refund is made (and a written request received) five (5) working days or more prior to the program commencement, a refund will be given less a 20% administration fee of the total program fee (including GST).
3. Refunds will not be given for partial attendance.
4. Refunds will be paid at the completion of the program.

Program cancellations

Communities NSW reserves the right to cancel a program/s. Every effort will be made to give reasonable notice to those who have enrolled when a program is cancelled. Those enrolled will be given a full refund.